FAQs
At City Memorials we offer a range of memorial products, including memorial cards, plaques, bookmarks, and memento cards. Each product is designed to be a unique and meaningful tribute to honour and remember your loved ones.
Yes, you can fully customise your memorial cards by providing your own images for the front cover and your own verses, poems, or personal messages for the inside and back covers. This allows you to create a deeply personal tribute that reflects the unique spirit of your loved one.
Our memorial plaques are available in a variety of shapes, including oval, rectangular, circular, and heart-shaped. This variety allows you to choose the shape that best fits the intended space and the design you envision.
To order a memorial bookmark, you can select a front cover design from our library of images, provide a photo of your loved one, add personal details such as their name, and choose a verse for the reverse side from our collection. You also have the option to provide your own custom images and text for a more personalised bookmark.
The process for creating a memorial plaque involves selecting the shape of the plaque, choosing a photo border style and background style, providing a photo and personal details, and then reviewing a proof of the design before it is printed and kiln-fired for durability.
Yes, we have a network of trusted local resellers where you can purchase our memorial products. These resellers offer personalised service and the opportunity to discuss your needs in person. You can find a list of our authorised resellers with their contact information on our website. If you view our reseller network and there is noone local to you, then please feel free to contact us directly with your order.
We welcome new partners who are committed to quality and customer service. To become a reseller, you can contact us directly through our website. We provide comprehensive support, including product training, marketing materials, and dedicated customer service to help you succeed as a partner.
Once you choose your memorial card design and provide the necessary details, our team enhances the provided photo, prepares a proof for your approval, and prints the final design using high-quality materials. The cards are then carefully checked for quality before being dispatched to you.
Our memorial plaques are made using high-quality porcelain and a traditional Italian kiln-firing process, ensuring the images and text are fused into the material. This process guarantees that the photos and inscriptions will not fade over time, providing a lasting tribute.
Yes, we provide extensive support to our partners, including marketing materials, product training, and ongoing customer service. This support helps our partners effectively promote and sell our products, ensuring a successful partnership and a high level of service to customers.